Sustainable Relationships within Organisations in an Age of Transition of Economy: Focus on Employees’ Trust in Organisations
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Abstract
This exploratory research aims to provide an overview of employees’ current views regarding their organisations, with a focus on evaluating their trust in their workplace. A quantitative approach was applied to a dataset collected from Japanese businesspeople. From the analysis, it was found that the respondents’ perspectives differed depending on three demographic variables: gender, education, and annual income. Descriptive analysis results indicate that males express more positivity and support for the organisational directions in the new lifestyle phase resulting from the COVID-19 impact, that more highly educated respondents are more positive than other cohorts, and that higher-income respondents are more positive than others. These findings imply that organisations need to design different communicative approaches with different employee groups if they are to establish sustainable relationships with employers and cope with the disruptive environment.
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Takemoto, T., Hiroko Oe, & Yasuyuki Yamaoka. (2021). Sustainable Relationships within Organisations in an Age of Transition of Economy: Focus on Employees’ Trust in Organisations. Economit Journal: Scientific Journal of Accountancy, Management and Finance, 1(2), 57-69. https://doi.org/10.33258/economit.v1i2.439
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References
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Oxford University Press.
Cadden, T., Millar, K., Treacy, R., & Humphreys, P. (2020). The mediating influence of organisational cultural practices in successful lean management implementation. International Journal of Production Economics, 229, 107744.
Cox, K., Jolly, S., Van Der Staaij, S., & Van Stolk, C. (2018). Understanding the drivers of organisational capacity. RAND.
Daniels, K., Lamond, D., & Standen, P. (2001). Teleworking: Frameworks for organizational research. Journal of Management Studies, 38(8), 1151-1185.
Dubey, A. D., & Tripathi, S. (2020). Analysing the sentiments towards work-from-home experience during covid-19 pandemic. Journal of Innovation Management, 8(1), 13-19.
Gloss, L. (2019). Developing a supply chain organisational structure to gain competitive advantage in today’s marketplace. Journal of Supply Chain Management, Logistics and Procurement, 2(2), 102-110.
Jung, K. B., Kang, S. W., & Choi, S. B. (2020). Empowering leadership, risk-taking behavior, and employees’ commitment to organizational change: The mediated moderating role of task complexity. Sustainability, 12(6), 2340.
Karem Kolkailah, S., Abou Aish, E., & El‐Bassiouny, N. (2012). The impact of corporate social responsibility initiatives on consumers' behavioural intentions in the Egyptian market. International Journal of Consumer Studies, 36(4), 369-384.
Kenton, W. (2019). Durbin Watson Statistic Definition. Financial Analysis. https://www.investopedia.com/terms/d/durbin-watson-statistic.asp#:~:text=The%20Durbin%20Watson%20(DW)%20statistic%20is%20a%20test,there%20is%20no%20autocorrelation%20detected%20in%20the%20sample. [accessed 2 February 2021]
Khedhaouria, A., Nakara, W. A., Gharbi, S., & Bahri, C. (2020). The relationship between organizational culture and small‐firm performance: Entrepreneurial orientation as mediator. European Management Review, 17(2), 515-528.
Kreiser, P. M., & Davis, J. (2010). Entrepreneurial orientation and firm performance: The unique impact of innovativeness, proactiveness, and risk-taking. Journal of Small Business & Entrepreneurship, 23(1), 39-51.
Kreiser, P. M., Marino, L. D., Kuratko, D. F., & Weaver, K. M. (2013). Disaggregating entrepreneurial orientation: The non-linear impact of innovativeness, proactiveness and risk-taking on SME performance. Small Business Economics, 40(2), 273-291.
Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029-1055.
Oe, H. & Yamaoka, Y. (2020). How to enhance sustainability goals implementation in the business behavior: A lesson from the discussions of Japanese Small and Medium sized Enterprises. Social Business, 10 (3), 281-304.
Oe, H., & Vo Son, A. (2020). A Conceptualisation of innovative organisation of an ICT company: A focus on the impact of ‘innovative milieu’. Journal of Business School, 3(1), 23-36.
Olson, G.M., & Olson, J. S. (2000). Distance matters. Human-Computer Interaction, 15 (2-3), 139-178.
Reino, A., Rõigas, K., & Müürsepp, M. (2020). Connections between organisational culture and financial performance in Estonian service and production companies. Baltic Journal of Management, 15(3), 375-393.
Ruvio, A., & Shoham, A. (2007). Innovativeness, exploratory behavior, market mavenship, and opinion leadership: An empirical examination in the Asian context. Psychology & Marketing, 24(8), 703-722.
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research methods for business students. New York: Prentice Hall.
Siam, M. R. (2017). The effect of communication strategy on the relationship between strategy execution (organisational level) and organisational performance: A middle level managers' perspective at higher education institutions. Journal for Global Business Advancement, 10(2), 158-186.
Sinha, N., & Dhall, N. (2020). Mediating effect of TQM on relationship between organisational culture and performance: Evidence from Indian SMEs. Total Quality Management & Business Excellence, 31(15-16), 1841-1865.
Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429-442.
Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2020). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied Psychology. https://doi.org/10.1111/apps.12290 [Accessed 29 January 2021]