Effect of Organizational Culture, Career Development, and Job Satisfaction on the Quality of Employee Work-Life at the Airport Management Office of Mopah Class I Airport, Merauke
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Abstract
The study aimed to test and analyze the effect of organizational culture, career development, and job satisfaction on the quality of employee work-life at the Airport Management Office (UPBU) of Mopah Class I Airport, Merauke. The study used a quantitative research design and collected data through questionnaires distributed to all 110 employees of UPBU of Mopah Class I Airport, Merauke. The data analysis used multiple linear regression. The findings showed that organizational culture, career development, and job satisfaction had a positive and significant effect on the quality of employee work-life. These results serve as evidence of the importance of fostering a supportive organizational culture, providing career development opportunities, and ensuring job satisfaction to improve the overall quality of employee work-life.
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Jamaludin, Suratini, & Mery Noviyanti. (2024). Effect of Organizational Culture, Career Development, and Job Satisfaction on the Quality of Employee Work-Life at the Airport Management Office of Mopah Class I Airport, Merauke. Economit Journal: Scientific Journal of Accountancy, Management and Finance, 4(3), 204-217. https://doi.org/10.33258/economit.v4i3.1155
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References
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Astuti, J. P., & Soliha, E. (2021). The Effect Of Quality Of Work Life And Organizational Commitment On Performance With Moderation Of Organizational Culture: Study On Public Health Center Puskesmas In Gabus District. International Journal of Social and Management Studies, 2(6), 89–99.
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada Media.
Campos, M. I. de, & Rueda, F. J. M. (2017). Effects of organizational values on quality of work life. Paidéia (Ribeirão Preto), 27(67), 65–75.
Cascio, W., & Boudreau, J. (2011). The Future of Human Resource Management Special Issue. Organizational Dynamics, 40(4), 243–334.
Chan, K. A. W. A. I., & Wyatt, T. A. (2007). Quality of Work Life: A Study of Employees in Shanghai, China. Asia Pacific Business Review, 13(4), 501–517. https://doi.org/10.1080/13602380701250681
Efriandi, T. (2021). Spatial access to health care: a case study on community health centers in Asmat District, Papua, Indonesia. Journal of Public Health Policy, 42(1), 113–126. https://doi.org/10.1057/s41271-020-00267-6
Fauzi, F. Z., Murti, A. A. G. B., Imamah, L. A., & Hapsari, N. (2019). Infrastructure Development in Papua: Features and Challenges. Policy & Governance Review, 3(3), 225–243.
Gilley, J. W., Eggland, S. A., & Gilley, A. M. (2002). Principles of human resource development. Cambridge: Perseus Books.
Goodman, E. A., Zammuto, R. F., & Gifford, B. D. (2001). The competing values framework: Understanding the impact of organizational culture on the quality of work life. Organization Development Journal, 19(3), 58–68.
Gupta, M., & Sharma, P. (2011). Factor credentials boosting quality of work life of BSNL employees in Jammu region. Asia Pacific Journal of Research in Business Management, 2(1), 79–89.
Halim, A., Hartini, S., & Manurung, Y. S. (2019). Quof work life (QWL) in terms of Organizational culture on employees at PT. Bank Mayapada International, Tbk Medan City. Jurnal Psikologi Universitas HKBP Nommensen, 6(1), 1–9.
Harrington, B., & Ladge, J. (2009). Present dynamics and future directions for organizations. Organizational Dynamics, 38(2), 148–157.
Harrington, S. J., & Santiago, J. (2006). Organizational culture and telecommuters’ quality of work life and professional isolation. Communications of the IIMA, 6(3), 1–10.
Judge, T. A., Piccolo, R. F., Podsakoff, N. P., Shaw, J. C., & Rich, B. L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. Journal of Vocational Behavior, 77(2), 157–167. https://doi.org/10.1016/j.jvb.2010.04.002
Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job satisfaction. In V. I. Sessa & N. A. Bowling (Eds.), Essentials of job attitudes and other workplace psychological constructs (pp. 207–241). London: Routledge.
Jumlad, W., & Putri, C. K. (2021). Pengaruh Kualitas Kehidupan Kerja (Quality Of Work Life) Terhadap Keterikatan Kerja Pada Karyawan PT. Avia Sejahtera Iskandar (ASI) Pangkalan BUN. Jurnal Manajemen Dirgantara, 14(1), 1–8.
Katic, I., Ivanisevic, A., Grubic-Nesic, L., & Penezic, N. (2017). Effects of Sociodemographic Characteristics and Personality Traits on Career Development. The International Journal of Aging and Human Development, 87(2), 201–216. https://doi.org/10.1177/0091415017743008
Koonmee, K., Singhapakdi, A., Virakul, B., & Lee, D.-J. (2010). Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand. Journal of Business Research, 63(1), 20–26. https://doi.org/10.1016/j.jbusres.2009.01.006
Kreitner, R., & Kinicki, A. (2001). Organizational Behavior (15th ed.). McGraw-Hill Companies.
Kusdian, R. D. (2018). The Problem of Transportation Infrastructure Development in Papua Region Indonesia. Journal of Sustainable Development, 11(5), 277–287. https://doi.org/10.5539/jsd.v11n5p277
Leitão, J., Pereira, D., & Gonçalves, Â. (2019). Quality of Work Life and Organizational Performance: Workers’ Feelings of Contributing, or Not, to the Organization’s Productivity. In International Journal of Environmental Research and Public Health (Vol. 16, Issue 20, pp. 1–18). https://doi.org/10.3390/ijerph16203803
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1343). Chicago: Rand McNally.
López‐Andreu, M., & Miquel Verd, J. (2013). Employer strategies, capabilities and career development: two case studies of Spanish service firms. International Journal of Manpower, 34(4), 345–361. https://doi.org/10.1108/IJM-05-2013-0094
Lund, D. B. (2003). Organizational culture and job satisfaction. Journal of Business & Industrial Marketing, 18(3), 219–236. https://doi.org/10.1108/0885862031047313
Marques-Duarte, M. S., & Pureza, D. Y. da. (2019). Association between job satisfaction and workers’ quality of life in a public maternity hospital in the far north of Brazil. Revista Brasileira de Saúde Materno Infantil, 19(3), 723–732. https://doi.org/10.1590/1806-93042019000300013
Mattioli, G., Morton, C., & Scheiner, J. (2021). Air Travel and Urbanity: The Role of Migration, Social Networks, Airport Accessibility, and ‘Rebound.’ Urban Planning, 6(2), 232–245. https://doi.org/10.17645/up.v6i2.3983
McDonald, K. S., & Hite, L. M. (2005). Reviving the Relevance of Career Development in Human Resource Development. Human Resource Development Review, 4(4), 418–439. https://doi.org/10.1177/1534484305281006
Mosadeghrad, A. M. (2013). Quality of working life: an antecedent to employee turnover intention. International Journal of Health Policy and Management, 1(1), 43–50. https://doi.org/10.15171/ijhpm.2013.07
Nayak, T., & Sahoo, C. K. (2015). Quality of Work Life and Organizational Performance: The Mediating Role of Employee Commitment. Journal of Health Management, 17(3), 263–273. https://doi.org/10.1177/0972063415589236
Noor, S. M., & Abdullah, M. A. (2012). Quality Work Life among Factory Workers in Malaysia. Procedia - Social and Behavioral Sciences, 35, 739–745. https://doi.org/10.1016/j.sbspro.2012.02.144
Park, S., Lee, H. J., & Park, S. M. (2021). Research on the determinants of public employees’ quality of work life: relocation of Korean government agencies to Sejong City. International Review of Public Administration, 26(4), 390–420. https://doi.org/10.1080/12294659.2022.2028708
Rahim, J., Jinca, M. Y., Wunas, S., & Kasnawi, T. (2013). Effectiveness of Perintis Air Transportation System In Papua Island of Indonesia. International Refereed Journal of Engineeering and Scince (IRJES), 2(1), 30–35.
Rai, G. D., & Verma, S. (2022). Quality of work life, fear of COVID-19, job satisfaction, and commitment: a moderated mediation model. International Journal of Productivity and Performance Management, ahead-of-p(ahead-of-print). https://doi.org/10.1108/IJPPM-10-2021-0578
Rohayati, T., & Supriati, Y. (2020). Dampak Perubahan Pemberdayaan dan Pengembangan Karir terhadap Kualitas Kehidupan Kerja Pada PT Reasuransi Indonesia Utama (Persero). Prosiding Seminar Nasional Pascasarjana, 1(01), 238–248.
Rompis, A., Tumbel, A. L., & Sendow, G. (2017). Pengaruh Kualitas Kehidupan Kerja, Kompetensi, Dan Insentif Terhadap Kinerja Karyawan Pt Angkasa Pura 1 (Persero) Cabang Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 5(3), 4295–4305.
Rose, R. C., Beh, L., Uli, J., & Idris, K. (2006). An analysis of quality of work life (QWL) and career-related variables. American Journal of Applied Sciences, 3(12), 2151–2159.
Salam, A. (2014). Manajemen Sumber Daya Insan. Cirebon: Stain Press.
Sarabia-López, L. E., Colunga Rodríguez, C., Mercado, A., Pando Moreno, M., Preciado Serrano, M. de L., Calderón Mafud, J. L., Albán Pérez, G. G., León Navarrete, M. M., & Sarabia Cruz, D. V. (2017). Association between Psychosocial Risk Factors and Quality of Work Life in air traffic controllers at an Ecuador airport. Psychology, 8, 1471–1481. https://doi.org/10.4236/psych.2017.810097
Schermerhorn, J. R. (2013). Introduction to Management. John Wiley & Sons Singapore Pre. Ltd.
Schmidt, S. W. (2007). The relationship between satisfaction with workplace training and overall job satisfaction. Human Resource Development Quarterly, 18(4), 481–498. https://doi.org/10.1002/hrdq.1216
Shaffer, M. A., Sebastian Reiche, B., Dimitrova, M., Lazarova, M., Chen, S., Westman, M., & Wurtz, O. (2016). Work- and family-role adjustment of different types of global professionals: Scale development and validation. Journal of International Business Studies, 47(2), 113–139. https://doi.org/10.1057/jibs.2015.26
Singh, O. P., & Singh, S. K. (2015). Quality of work life of teachers working in higher educational institutions: A strategic approach towards teacher’s excellence. International Journal, 3(9), 180–186.
Singh, Y. P. (2013). Quality of Work Life and its Impact on Organizational Performance. Asia Pacific Journal of Management & Entrepreneurship Research, 2(1), 240–246. https://www.proquest.com/scholarly-journals/quality-work-life-impact-on-organizational/docview/1321931777/se-2?accountid=13771
Singhapakdi, A., Lee, D.-J., Sirgy, M. J., & Senasu, K. (2015). The impact of incongruity between an organization’s CSR orientation and its employees’ CSR orientation on employees’ quality of work life. Journal of Business Research, 68(1), 60–66. https://doi.org/10.1016/j.jbusres.2014.05.007
Sinha, C. (2012). Factors affecting quality of work life: Empirical evidence from Indian organizations. Australian Journal of Business and Management Research, 1(11), 31–40.
Sirgy, M. J., Reilly, N. P., Wu, J., & Efraty, D. (2012). Review of Research Related to Quality of Work Life (QWL) Programs BT - Handbook of Social Indicators and Quality of Life Research (K. C. Land, A. C. Michalos, & M. J. Sirgy (eds.); pp. 297–311). Springer Netherlands. https://doi.org/10.1007/978-94-007-2421-1_13
Suhartini, Y. (2020). Pengaruh Kompensasi dan Pengembangan Karir terhadap Quality of Work Life pada Perawat Rumah Sakit di Kota Yogyakarta. Akmenika: Jurnal Akuntansi Dan Manajemen, 17(2), 454–472.
Sunyoto, D. (2011). Perilaku Organisasi. Yogyakarta: CAPS.
Surikha, F. (2016). Pengaruh Kompensasi dan Pengembangan Karir terhadap Kinerja Pegawai dengan Quality of Work Life (QWL) sebagai Faktor Pemoderasi di PT. Bank BNI Syariah Kantor Cabang Bekasi. Jurnal Citra Widya Edukasi, 8(2), 109–121.
Swamy, D. R., Nanjundeswaraswamy, T. S., & Rashmi, S. (2015). Quality of work life: scale development and validation. International Journal of Caring Sciences, 8(2), 281.
Torang, S. (2014). Organisasi dan Manajemen (Perilaku, Struktur, Budaya, dan. Perubahan Organisasi). Bandung: Alfabeta.
TS, N. (2022). Nurses quality of work life: scale development and validation. Journal of Economic and Administrative Sciences, 38(2), 371–394. https://doi.org/10.1108/JEAS-09-2020-0154
Umar, S. H., & Nurmakkie, P. K. (2017). 1. Evaluasi Sistem Manajemen Keselamatan (Safety Management System) Di Bandar Udara Internasional Adi Soemarmo Boyolali. Jurnal Manajemen Dirgantara, 10(1), 5–15.
Walton, R. E. (1975). Criteria for quality of work lif. In L. E. Davis (Ed.), Quality of working life: problems, projects and the state of the art (pp. 91–104). New York: Macmillian.
Yeo, R. K., & Li, J. (2011). Working out the quality of work life. Human Resource Management International Digest, 19(3), 39–45. https://doi.org/10.1108/09670731111125952
Zulkarnain, A. (2013). The mediating effect of quality of work life on the relationship between career development and psychological well-being. International Journal of Research Studies in Psychology, 2(3), 67–80.
An Le, T. H., Trang Nguyen, T. M., Trinh, T. A., & Phuong Nguyen, T. H. (2021). Factors Affecting Quality of Working Life: A Study On Front-line Employees In Vietnamese Aviation Sector. Transportation Research Procedia, 56, 118–126. https://doi.org/10.1016/j.trpro.2021.09.014
Astuti, J. P., & Soliha, E. (2021). The Effect Of Quality Of Work Life And Organizational Commitment On Performance With Moderation Of Organizational Culture: Study On Public Health Center Puskesmas In Gabus District. International Journal of Social and Management Studies, 2(6), 89–99.
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada Media.
Campos, M. I. de, & Rueda, F. J. M. (2017). Effects of organizational values on quality of work life. Paidéia (Ribeirão Preto), 27(67), 65–75.
Cascio, W., & Boudreau, J. (2011). The Future of Human Resource Management Special Issue. Organizational Dynamics, 40(4), 243–334.
Chan, K. A. W. A. I., & Wyatt, T. A. (2007). Quality of Work Life: A Study of Employees in Shanghai, China. Asia Pacific Business Review, 13(4), 501–517. https://doi.org/10.1080/13602380701250681
Efriandi, T. (2021). Spatial access to health care: a case study on community health centers in Asmat District, Papua, Indonesia. Journal of Public Health Policy, 42(1), 113–126. https://doi.org/10.1057/s41271-020-00267-6
Fauzi, F. Z., Murti, A. A. G. B., Imamah, L. A., & Hapsari, N. (2019). Infrastructure Development in Papua: Features and Challenges. Policy & Governance Review, 3(3), 225–243.
Gilley, J. W., Eggland, S. A., & Gilley, A. M. (2002). Principles of human resource development. Cambridge: Perseus Books.
Goodman, E. A., Zammuto, R. F., & Gifford, B. D. (2001). The competing values framework: Understanding the impact of organizational culture on the quality of work life. Organization Development Journal, 19(3), 58–68.
Gupta, M., & Sharma, P. (2011). Factor credentials boosting quality of work life of BSNL employees in Jammu region. Asia Pacific Journal of Research in Business Management, 2(1), 79–89.
Halim, A., Hartini, S., & Manurung, Y. S. (2019). Quof work life (QWL) in terms of Organizational culture on employees at PT. Bank Mayapada International, Tbk Medan City. Jurnal Psikologi Universitas HKBP Nommensen, 6(1), 1–9.
Harrington, B., & Ladge, J. (2009). Present dynamics and future directions for organizations. Organizational Dynamics, 38(2), 148–157.
Harrington, S. J., & Santiago, J. (2006). Organizational culture and telecommuters’ quality of work life and professional isolation. Communications of the IIMA, 6(3), 1–10.
Judge, T. A., Piccolo, R. F., Podsakoff, N. P., Shaw, J. C., & Rich, B. L. (2010). The relationship between pay and job satisfaction: A meta-analysis of the literature. Journal of Vocational Behavior, 77(2), 157–167. https://doi.org/10.1016/j.jvb.2010.04.002
Judge, T. A., Zhang, S. C., & Glerum, D. R. (2020). Job satisfaction. In V. I. Sessa & N. A. Bowling (Eds.), Essentials of job attitudes and other workplace psychological constructs (pp. 207–241). London: Routledge.
Jumlad, W., & Putri, C. K. (2021). Pengaruh Kualitas Kehidupan Kerja (Quality Of Work Life) Terhadap Keterikatan Kerja Pada Karyawan PT. Avia Sejahtera Iskandar (ASI) Pangkalan BUN. Jurnal Manajemen Dirgantara, 14(1), 1–8.
Katic, I., Ivanisevic, A., Grubic-Nesic, L., & Penezic, N. (2017). Effects of Sociodemographic Characteristics and Personality Traits on Career Development. The International Journal of Aging and Human Development, 87(2), 201–216. https://doi.org/10.1177/0091415017743008
Koonmee, K., Singhapakdi, A., Virakul, B., & Lee, D.-J. (2010). Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand. Journal of Business Research, 63(1), 20–26. https://doi.org/10.1016/j.jbusres.2009.01.006
Kreitner, R., & Kinicki, A. (2001). Organizational Behavior (15th ed.). McGraw-Hill Companies.
Kusdian, R. D. (2018). The Problem of Transportation Infrastructure Development in Papua Region Indonesia. Journal of Sustainable Development, 11(5), 277–287. https://doi.org/10.5539/jsd.v11n5p277
Leitão, J., Pereira, D., & Gonçalves, Â. (2019). Quality of Work Life and Organizational Performance: Workers’ Feelings of Contributing, or Not, to the Organization’s Productivity. In International Journal of Environmental Research and Public Health (Vol. 16, Issue 20, pp. 1–18). https://doi.org/10.3390/ijerph16203803
Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1343). Chicago: Rand McNally.
López‐Andreu, M., & Miquel Verd, J. (2013). Employer strategies, capabilities and career development: two case studies of Spanish service firms. International Journal of Manpower, 34(4), 345–361. https://doi.org/10.1108/IJM-05-2013-0094
Lund, D. B. (2003). Organizational culture and job satisfaction. Journal of Business & Industrial Marketing, 18(3), 219–236. https://doi.org/10.1108/0885862031047313
Marques-Duarte, M. S., & Pureza, D. Y. da. (2019). Association between job satisfaction and workers’ quality of life in a public maternity hospital in the far north of Brazil. Revista Brasileira de Saúde Materno Infantil, 19(3), 723–732. https://doi.org/10.1590/1806-93042019000300013
Mattioli, G., Morton, C., & Scheiner, J. (2021). Air Travel and Urbanity: The Role of Migration, Social Networks, Airport Accessibility, and ‘Rebound.’ Urban Planning, 6(2), 232–245. https://doi.org/10.17645/up.v6i2.3983
McDonald, K. S., & Hite, L. M. (2005). Reviving the Relevance of Career Development in Human Resource Development. Human Resource Development Review, 4(4), 418–439. https://doi.org/10.1177/1534484305281006
Mosadeghrad, A. M. (2013). Quality of working life: an antecedent to employee turnover intention. International Journal of Health Policy and Management, 1(1), 43–50. https://doi.org/10.15171/ijhpm.2013.07
Nayak, T., & Sahoo, C. K. (2015). Quality of Work Life and Organizational Performance: The Mediating Role of Employee Commitment. Journal of Health Management, 17(3), 263–273. https://doi.org/10.1177/0972063415589236
Noor, S. M., & Abdullah, M. A. (2012). Quality Work Life among Factory Workers in Malaysia. Procedia - Social and Behavioral Sciences, 35, 739–745. https://doi.org/10.1016/j.sbspro.2012.02.144
Park, S., Lee, H. J., & Park, S. M. (2021). Research on the determinants of public employees’ quality of work life: relocation of Korean government agencies to Sejong City. International Review of Public Administration, 26(4), 390–420. https://doi.org/10.1080/12294659.2022.2028708
Rahim, J., Jinca, M. Y., Wunas, S., & Kasnawi, T. (2013). Effectiveness of Perintis Air Transportation System In Papua Island of Indonesia. International Refereed Journal of Engineeering and Scince (IRJES), 2(1), 30–35.
Rai, G. D., & Verma, S. (2022). Quality of work life, fear of COVID-19, job satisfaction, and commitment: a moderated mediation model. International Journal of Productivity and Performance Management, ahead-of-p(ahead-of-print). https://doi.org/10.1108/IJPPM-10-2021-0578
Rohayati, T., & Supriati, Y. (2020). Dampak Perubahan Pemberdayaan dan Pengembangan Karir terhadap Kualitas Kehidupan Kerja Pada PT Reasuransi Indonesia Utama (Persero). Prosiding Seminar Nasional Pascasarjana, 1(01), 238–248.
Rompis, A., Tumbel, A. L., & Sendow, G. (2017). Pengaruh Kualitas Kehidupan Kerja, Kompetensi, Dan Insentif Terhadap Kinerja Karyawan Pt Angkasa Pura 1 (Persero) Cabang Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 5(3), 4295–4305.
Rose, R. C., Beh, L., Uli, J., & Idris, K. (2006). An analysis of quality of work life (QWL) and career-related variables. American Journal of Applied Sciences, 3(12), 2151–2159.
Salam, A. (2014). Manajemen Sumber Daya Insan. Cirebon: Stain Press.
Sarabia-López, L. E., Colunga Rodríguez, C., Mercado, A., Pando Moreno, M., Preciado Serrano, M. de L., Calderón Mafud, J. L., Albán Pérez, G. G., León Navarrete, M. M., & Sarabia Cruz, D. V. (2017). Association between Psychosocial Risk Factors and Quality of Work Life in air traffic controllers at an Ecuador airport. Psychology, 8, 1471–1481. https://doi.org/10.4236/psych.2017.810097
Schermerhorn, J. R. (2013). Introduction to Management. John Wiley & Sons Singapore Pre. Ltd.
Schmidt, S. W. (2007). The relationship between satisfaction with workplace training and overall job satisfaction. Human Resource Development Quarterly, 18(4), 481–498. https://doi.org/10.1002/hrdq.1216
Shaffer, M. A., Sebastian Reiche, B., Dimitrova, M., Lazarova, M., Chen, S., Westman, M., & Wurtz, O. (2016). Work- and family-role adjustment of different types of global professionals: Scale development and validation. Journal of International Business Studies, 47(2), 113–139. https://doi.org/10.1057/jibs.2015.26
Singh, O. P., & Singh, S. K. (2015). Quality of work life of teachers working in higher educational institutions: A strategic approach towards teacher’s excellence. International Journal, 3(9), 180–186.
Singh, Y. P. (2013). Quality of Work Life and its Impact on Organizational Performance. Asia Pacific Journal of Management & Entrepreneurship Research, 2(1), 240–246. https://www.proquest.com/scholarly-journals/quality-work-life-impact-on-organizational/docview/1321931777/se-2?accountid=13771
Singhapakdi, A., Lee, D.-J., Sirgy, M. J., & Senasu, K. (2015). The impact of incongruity between an organization’s CSR orientation and its employees’ CSR orientation on employees’ quality of work life. Journal of Business Research, 68(1), 60–66. https://doi.org/10.1016/j.jbusres.2014.05.007
Sinha, C. (2012). Factors affecting quality of work life: Empirical evidence from Indian organizations. Australian Journal of Business and Management Research, 1(11), 31–40.
Sirgy, M. J., Reilly, N. P., Wu, J., & Efraty, D. (2012). Review of Research Related to Quality of Work Life (QWL) Programs BT - Handbook of Social Indicators and Quality of Life Research (K. C. Land, A. C. Michalos, & M. J. Sirgy (eds.); pp. 297–311). Springer Netherlands. https://doi.org/10.1007/978-94-007-2421-1_13
Suhartini, Y. (2020). Pengaruh Kompensasi dan Pengembangan Karir terhadap Quality of Work Life pada Perawat Rumah Sakit di Kota Yogyakarta. Akmenika: Jurnal Akuntansi Dan Manajemen, 17(2), 454–472.
Sunyoto, D. (2011). Perilaku Organisasi. Yogyakarta: CAPS.
Surikha, F. (2016). Pengaruh Kompensasi dan Pengembangan Karir terhadap Kinerja Pegawai dengan Quality of Work Life (QWL) sebagai Faktor Pemoderasi di PT. Bank BNI Syariah Kantor Cabang Bekasi. Jurnal Citra Widya Edukasi, 8(2), 109–121.
Swamy, D. R., Nanjundeswaraswamy, T. S., & Rashmi, S. (2015). Quality of work life: scale development and validation. International Journal of Caring Sciences, 8(2), 281.
Torang, S. (2014). Organisasi dan Manajemen (Perilaku, Struktur, Budaya, dan. Perubahan Organisasi). Bandung: Alfabeta.
TS, N. (2022). Nurses quality of work life: scale development and validation. Journal of Economic and Administrative Sciences, 38(2), 371–394. https://doi.org/10.1108/JEAS-09-2020-0154
Umar, S. H., & Nurmakkie, P. K. (2017). 1. Evaluasi Sistem Manajemen Keselamatan (Safety Management System) Di Bandar Udara Internasional Adi Soemarmo Boyolali. Jurnal Manajemen Dirgantara, 10(1), 5–15.
Walton, R. E. (1975). Criteria for quality of work lif. In L. E. Davis (Ed.), Quality of working life: problems, projects and the state of the art (pp. 91–104). New York: Macmillian.
Yeo, R. K., & Li, J. (2011). Working out the quality of work life. Human Resource Management International Digest, 19(3), 39–45. https://doi.org/10.1108/09670731111125952
Zulkarnain, A. (2013). The mediating effect of quality of work life on the relationship between career development and psychological well-being. International Journal of Research Studies in Psychology, 2(3), 67–80.