Effect of Competence, Education and Training on Employee Performance with Work Motivation as Mediating Variable in Authority Office at Class II Airports in Papua and West Papua

Main Article Content

Arief Santoso
Suratini
Mery Noviyanti

Abstract

This study aimed to determine the effect of competence, education and training on employee performance mediated by work motivation. The sample of this study consisted of all employees at the Authority Office of Class II Airports in Papua and West Papua, with a total of 160 people. The research instrument was a questionnaire with a 5-point Likert scale. The data obtained were then analyzed using path analysis with SPSS software version 24. The results showed that competence, education and training had a positive effect on work motivation and employee performance. Work motivation had a positive effect on employee performance and could mediate the effect of competence, education,and training on employee performance.

Downloads

Download data is not yet available.

Article Details

How to Cite
Arief Santoso, Suratini, & Mery Noviyanti. (2024). Effect of Competence, Education and Training on Employee Performance with Work Motivation as Mediating Variable in Authority Office at Class II Airports in Papua and West Papua. Economit Journal: Scientific Journal of Accountancy, Management and Finance, 4(3), 139-154. https://doi.org/10.33258/economit.v4i3.1105
Section
Articles

References

Alhempi, R. R., Sudirman, & Supeno, B. (2021). Effect of Training and Motivation on Employees Performance of The Environment and Forestry Department of Riau Province. Husnayain Business Review, 1(1), 60–68. https://doi.org/10.54099/hbr.v1i1.8
Angsukanjanakul, J., Jermsittiparsert, K., & Banpot, K. (2019). Factors That Influence Job Performance of Agricultural Workers. International Journal of Innovation, Creativity and Change, 7(2), 71–86.
Arshad, R., Muda, R., Chen, M. M.-D., MacDonald, G., Mani, R., BURKE, W., Gloor, P., Geiger, H., Gloor, P., Becker, R., Jost, W., Scholz, T. M. T., McMahon, M. J., Lamberti, H.-J., Maclean, M., Meyer, H., Bliss, G. L., Abrevaya, J., Matungulu, K., … Conboy, K. (2021). Introduction. Transformation of the Electric Utility Business Model, 5(1), 1.
Bashir, N. A., & Jehanzeb, K. (2013). Training and Development Program and Its Benefits to Employee and Organization : An Conceptual Study Training and Development Program and its Benefits to Employee and Organization : A Conceptual Study. European Journal of Business and Management, 5(2), 243–252.
Bilotkach, V. (2015). Are airports engines of economic development? A dynamic panel data approach. Urban Studies, 52(9), 1577–1593. https://doi.org/10.1177/0042098015576869
Bimantara, A. I., Widagdo, B., & Malang, U. M. (2021). Effect of Training on Employee Performance with Work Motivation as Intervening Variable ( Study on Employees of PT Pertamina Fuel Terminal Tuban ). Jurnal Manajemen Bisnis Dan Kewirausahaan, 01(04), 317–326.
Blömeke, S., Gustafsson, J.-E., & Shavelson, R. J. (2015). Beyond Dichotomies - Competence Viewed as a Continuum. Zeitschrift Für Psychologie, 223(1), 3–13. https://doi.org/10.1027/2151-2604/a000194
Cabrera, E. M. (2022). Effect of E-Training , E-Leadership , Work-Life Balance , and Work Motivation on Performance of Employees in a Work from Home Setup. International Journal of Research Publications (IJRP.ORG), 104(1), 890–911. https://doi.org/10.47119/IJRP1001041720223542
Campion, M. A., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M., & Odman, R. B. (2011). Doing Competencies Well: Best Practices in Competency Modeling. Personnel Psychology, 64(1), 225–262. https://doi.org/10.1111/j.1744-6570.2010.01207.x
Chayakonvikom, M., Fuangvut, P., & Cannell, S. (2016). Exploring Education Culture by Employing Hofstede ‟ s Cultural Dimensions to Evaluate the Effectiveness of the Current ERP Training Approach in Thailand. Journal of Education and Training Studies, 4(10), 79–89. https://doi.org/10.11114/jets.v4i10.1775
Deschamps, C., Rinfret, N., Lagacé, M. C., & Privé, C. (2016). Transformational Leadership and Change: How Leaders Influence Their Followers’ Motivation Through Organizational Justice. Journal of Healthcare Management, 61(3). https://journals.lww.com/jhmonline/Fulltext/2016/05000/Transformational_Leadership_and_Change__How.7.aspx
DeVaro, J., Maxwell, N., & Morita, H. (2017). Training and intrinsic motivation in nonprofit and for-profit organizations. Journal of Economic Behavior & Organization, 139, 196–213. https://doi.org/10.1016/j.jebo.2017.04.005
Díaz-Fernández, M., López-Cabrales, A., & Valle-Cabrera, R. (2014). A Contingent Approach to the Role of Human Capital and Competencies on Firm Strategy. BRQ Business Research Quarterly, 17(3), 205–222. https://doi.org/10.1016/j.brq.2014.01.002
Efendi, S. (2022). Work Motivation Mediates: Relationship of Competence and Training on Auditor Performance. Atestasi: Jurnal Ilmiah Akuntansi, 5(1), 109–123.
Flöthmann, C., Hoberg, K., & Gammelgaard, B. (2018). Disentangling supply chain management competencies and their impact on performance. International Journal of Physical Distribution & Logistics Management, 48(6), 630–655. https://doi.org/10.1108/IJPDLM-02-2017-0120
Freitas, J. G. (2023). The Effect of Training, Work Motivation And Innovation On Employee Performance. Journal of Digitainability, Realism & Mastery (DREAM), 2(12), 543–569. https://doi.org/10.56982/dream.v2i12.191
Garcia-Perez, A., Cegarra-Navarro, J. G., Bedford, D., Thomas, M., & Wakabayashi, S. (2019). Critical Capabilities and Competencies for Knowledge Organizations. Emerald Publishing Limited. https://doi.org/10.1108/978-1-78973-767-720191003
Guterresa, L., Armanu, A., & Rofiaty, R. (2020). The role of work motivation as a mediator on the influence of education-training and leadership style on employee performance. Management Science Letters, 10(7), 1497–1504.
Hameed, A. A., & Anwar, K. (2018). Analyzing the Relationship between Intellectual Capital and Organizational Performance : A Study of Selected Private Banks in Kurdistan. International Journal of Social Sciences & Educational Studies, 4(4), 39–52. https://doi.org/10.23918/ijsses.v4i4p39
Huang, B., & Hew, K. F. (2016). Measuring Learners ’ Motivation Level in Massive Open Online Courses. International Journal of Information and Education Technology, 6(10), 759–764. https://doi.org/10.7763/IJIET.2016.V6.788
Jermsittiparsert, K., & Choo, L. S. (2019). The Mediating Role of Organizational Commitment and the Moderating Role of Perceived Organizational Support in the Relationship Between Job Satisfaction and Job Performance of Educationists in Public Sector Institutes of Thailand. International Journal of Innovation, Creativity and Change, 6(10), 150–171.
Jnaneswar, K., & Ranjit, G. (2022). Explicating intrinsic motivation’s impact on job performance: employee creativity as a mediator. Journal of Strategy and Management, 15(4), 647–664. https://doi.org/10.1108/JSMA-04-2021-0091
Kolk, B. van der, van Veen-Dirks, P. M. G., & ter Bogt, H. J. (2019). The impact of management control on employee motivation and performance in the public sector. European Accounting Review, 28(5), 901–928. https://doi.org/10.1080/09638180.2018.1553728
Kurniawan, M. A., Qomariah, N., & Cahyono, D. (2021). The Role of Leadership and Competence in Improving Work Motivation and Performance of Cooperative Employees. Journal of Economics, Finance and Management Studies, 4(10), 1880–1892. https://doi.org/10.47191/jefms/v4-i10-09
Layek, D., & Koodamara, N. K. (2024). Motivation, work experience, and teacher performance: A comparative study. Acta Psychologica, 245, 104217. https://doi.org/10.1016/j.actpsy.2024.104217
Liao, C., Lu, C., Huang, C., & Chiang, T. (2012). Work values , work attitude and job performance of green energy industry employees in Taiwan. African Journal of Business Management, 6(15), 5299–5318. https://doi.org/10.5897/AJBM11.1449
Lin, Y. (2021). A study on the relationship between project management competency, job performance and job motivation in e-commerce industry. Measuring Business Excellence, 25(1), 24–57. https://doi.org/10.1108/MBE-10-2020-0144
Mangkunegara, A. A. A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan (14th ed.). PT. Remaja Rosdakarya.
Mangkunegara, A. A. A. P., & Miftahuddin. (2016). The Effect of Transformational Leadership and Job Satisfaction on Employee Performance. Universal Journal of Management, 4(4), 189–195. https://doi.org/10.13189/ujm.2016.040404
Mathis, R. L., Jackson, J. H., Valentine, S. R., & Meglich, P. (2017). Human Resource Management (15th ed.). Boston, MA: Cengage Learning.
Moon, H., Yoon, H. J., & Han, H. (2017). The effect of airport atmospherics on satisfaction and behavioral intentions: testing the moderating role of perceived safety. Journal of Travel & Tourism Marketing, 34(6), 749–763. https://doi.org/10.1080/10548408.2016.1223779
Mosbah, S., & Ryerson, M. S. (2016). Can US Metropolitan Areas Use Large Commercial Airports as Tools to Bolster Regional Economic Growth? Journal of Planning Literature, 31(3), 317–333. https://doi.org/10.1177/0885412216653100
Mubarok, E. S., & Darmawan, J. (2019). The Influence of Training, Motivation, and Work Ethics on the Internal Communication and Their Impact on the Employee Performance. European Journal of Business and Management, 11(24), 86–93. https://doi.org/10.7176/EJBM
Mulang, H. (2021). The Effect of Competences, Work Motivation, Learning Environment on Human Resource Performance. Golden Ratio of Human Resource Management. Golden Ratio of Human Resource Management, 1(2), 84–93. https://doi.org/10.52970/grhrm.v1i2.52
Mulyani, S. R., Sari, V. N., & Sari, M. W. (2019). The Model Of Employee Motivation and Cooperative Employee Performance. Polish Journal of Management Studies, 20(2), 379–390. https://doi.org/10.17512/pjms.2019.20.2.32
Nugraha, I. G. B. S. M., Sitiari, N. W., & Yasa, P. N. S. (2021). Mediation effect of work motivation on relationship of soft skill and hard skill on employee performance in Denpasar Marthalia skincare clinical. Jurnal Ekonomi & Bisnis JAGADITHA, 8(2), 136–145. https://doi.org/10.22225/jj.8.2.2021.136-145
Otoo, F. N. K. (2019). Human resource management (HRM) practices and organizational performance. Employee Relations: The International Journal, 41(5), 949–970. https://doi.org/10.1108/ER-02-2018-0053
Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics, and Business, 7(8), 577–588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577
Pakpahan, W., & Aulia, I. N. (2022). the Effect of Competence and Discipline on Employee Performance Mediation of Motivation Variables in Money Management Department Central Bank of Indonesia. Dinasti International Journal of Management Science, 3(3), 477–487.
Patall, E. A., Sylvester, B. J., & Han, C. (2014). The role of competence in the effects of choice on motivation. Journal of Experimental Social Psychology, 50, 27–44. https://doi.org/10.1016/j.jesp.2013.09.002
Peneda, M. J. A., Reis, V. D., & Macário, M. do R. M. R. (2011). Critical Factors for Development of Airport Cities. Transportation Research Record, 2214(1), 1–9. https://doi.org/10.3141/2214-01
Poovathingal, J. S., & Kumar, D. V. (2018). Quantifying the contribution of competencies toward performance. International Journal of Productivity and Performance Management, 67(4), 693–716. https://doi.org/10.1108/IJPPM-12-2016-0267
Potnuru, R. K. G., & Sahoo, C. K. (2016). HRD interventions, employee competencies and organizational effectiveness: an empirical study. European Journal of Training and Development, 40(5), 345–365. https://doi.org/10.1108/EJTD-02-2016-0008
Quresh, T. M., Akbar, A., Khan, M. A., & Sheikh, R. A. (2010). Do human resource management practices have an impact on financial performance of banks ? African Journal of Business Management, 4(7), 1281–1288. https://doi.org/10.5897/AJBM.9000215
Razak, N. (2021). The Effect of Training, Competence and Work Motivation on Employee Performance. Jurnal Economic Resources, 4(1), 121–134. https://doi.org/10.33096/jer.v4i1.846
Rimbayana, K., Andreas, T., Erari, A., & Aisyah, S. (2022). The influence of competence, cooperation and organizational climate on employee performance with work motivation as a mediation variable (Study on the food and agriculture office clump of Merauke Regency). Technium Soc. Sci. J., 27, 556–578.
Riyanto, S., Handiman, U. T., & Prasetya, A. D. (2021). The Role of Work Motivation in Mediating Training and Organizational Culture for Improving Employee Performance. Journal of Hunan University(Natural Sciences), 48(10), 45–54.
Rizan, M., Ari, W., Agus, W., & Ika, F. (2020). Leadership Styles and Customer Loyalty: A Lesson from Emerging Southeast Asia’s Airlines Industry. The Journal of Asian Finance, Economics and Business, 7(9), 477–488. https://doi.org/10.13106/JAFEB.2020.VOL7.NO9.477
Rodrigo, L., & Palacios, M. (2021). Technological Forecasting & Social Change What antecedent attitudes motivate actors to commit to the ecosystem of digital social innovation ? Technological Forecasting & Social Change, 162, 1–7. https://doi.org/10.1016/j.techfore.2020.120394
Rojas-Cruz, L. R., & Husted, B. (2024). Understanding the link: the competencies and motivations of nascent entrepreneurs to engage in sustainable entrepreneurship Comprender el vínculo: las competencias y motivaciones de los emprendedores nacientes para emprender un emprendimiento sostenible E. Management Research: Journal of the Iberoamerican Academy of Management, ahead-of-p(ahead-of-print). https://doi.org/10.1108/MRJIAM-10-2023-1468
Seman, A. A. N., Govindan, K., Mardani, A., Zakuan, N., Zameri, M., Saman, M., Hooker, R. E., & Ozkul, S. (2019). The mediating effect of green innovation on the relationship between green supply chain management and environmental performance. Journal of Cleaner Production, 229, 115–127. https://doi.org/10.1016/j.jclepro.2019.03.211
Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of employee motivation on employee performance. European Journal of Business and Management, 6(23), 159–166.
Skorupski, J., & Uchroński, P. (2016). A Human Being as a Part of the Security Control System at the Airport. Procedia Engineering, 134, 291–300. https://doi.org/10.1016/j.proeng.2016.01.010
Škrinjarić, B., & Domadenik, P. (2020). Examining the role of key competences in firm performance. International Journal of Manpower, 41(4), 391–416. https://doi.org/10.1108/IJM-10-2018-0349
Sutrisno, E. (2010). Manajemen Sumber Daya Manusia (1st ed.). Jakarta: Prenada Media.
Tabassi, A. A., Ramli, M., & Abu Bakar, A. H. (2011). Training , motivation and teamwork improvement : The case of construction firms. African Journal of Business Managemen, 5(14), 5627–5636.
Tajudin, Syaechurodji, Alfarizi, A. W., & Haryadi, D. (2023). Competence as a determinant of employee performance work motivation and career development as triggers. Jurnal Mantik, 7(2), 605–613.
Teja, S. G. B. H. (2017). Pengaruh Remunerasi Dan Motivasi Kerja Terhadap Kinerja Karyawan (Studi Kasus Pada Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Surakarta). Jurnal Manajemen Dayasaing, 19(2), 109–118. https://doi.org/10.23917/dayasaing.v19i2.5439
Tóth-Király, I., Morin, A. J. S., Bőthe, B., Rigó, A., & Orosz, G. (2021). Toward an Improved Understanding of Work Motivation Profiles. Applied Psychology, 70(3), 986–1017. https://doi.org/10.1111/apps.12256
Van den Broeck, A., Howard, J. L., Van Vaerenbergh, Y., Leroy, H., & Gagné, M. (2021). Beyond intrinsic and extrinsic motivation: A meta-analysis on self-determination theory’s multidimensional conceptualization of work motivation. Organizational Psychology Review, 11(3), 240–273. https://doi.org/10.1177/20413866211006173
Warokka, A., & Febrilia, I. (2015). Work-family conflict and job performance: Lesson from a Southeast Asian emerging market. Journal of Southeast Asian Research, 2015(2015), 1–14. https://doi.org/10.5171/2015.420802
Yusoff, Y. M., Nejati, M., Kee, D. M. H., & Amran, A. (2018). Linking Green Human Resource Management Practices to Environmental Performance in Hotel Industry. Global Business Review, 21(3), 1–18. https://doi.org/10.1177/0972150918779294
Zhang, F., & Graham, D. J. (2020). Air transport and economic growth: a review of the impact mechanism and causal relationships. Transport Reviews, 40(4), 506–528. https://doi.org/10.1080/01441647.2020.1738587